Frequently Asked Questions
What markers or coloring tools can I use?
You can use both water-based and alcohol-based markers, as they work well on our pages. For the best results—smooth coverage, vibrant color, and minimal bleed-through—we recommend our HueCell Acrylic Markers, which are specially made to complement our Color by Number books.
Will the colors bleed through the pages?
A small amount of bleed-through may occur depending on the type of markers you use. To avoid affecting other designs, simply add a standard A4 piece of paper behind the page you choose! For the cleanest finish and the least bleed-through, we suggest using our HueCell Acrylic Markers.
Is this book suitable for beginners?
Yes! Our Color by Number books are created for all skill levels, including beginners. The numbered sections guide you step by step, making it simple to create beautiful, detailed artwork—even if you’re new to coloring.
What payment methods do you accept?
We accept all major credit and debit cards, along with PayPal, Apple Pay, and other secure payment methods available at checkout.
How long is the shipping time?
Orders are processed within 1–2 business days before being shipped. Once your order has been dispatched, the estimated delivery timeframe is:
Standard Shipping: 8–12 business days, depending on your location.
Priority Tracked Shipping: 6-9 business days, depending on your location.
Every order includes a tracking number, which will be sent to you as soon as your package ships.
You can track your order directly on our website using the tracking details provided via email.
Please note: while most customers receive their orders within the stated 6–14 business days, delivery times may vary based on your location, selected shipping method, and external factors such as customs clearance.
What is your return Policy?
We offer hassle-free returns within 30 days of delivery. Items must be unused and in original condition. For return instructions, please contact our support team.
How can I contact customer support?
You can contact us anytime through our Contact page or by emailing our support team directly. We aim to respond to all inquiries within 24 business hours.